Shipping policy

Thank you for shopping with DAVID TRADE LIMITED COMPANY. Specializing in a full range of luggage and bag products, our team focuses on standardized order handling and rigorous packaging standards. We strive to ensure every customer’s order is fully verified, properly packed, and safely delivered in intact condition within a reasonable logistics cycle.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. During processing, our staff will complete product inspection, accessory verification and shockproof packaging tailored for luggage goods to prevent scratches, deformation or missing parts during transit.
If we experience a high volume of orders during peak sales seasons, promotional activities and holiday rushes, processing times may be extended. Customers will be notified via official email if there are any significant delays in order preparation and shipment.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout according to the actual size, weight and international shipping destination of your luggage products.
Estimated delivery times:
Standard Shipping: 15 business days
Delivery times are estimates and may vary due to carrier operational delays, complex customs clearance procedures, severe weather conditions, logistical scheduling constraints, or regional holidays. All estimated durations are for reference only and do not represent guaranteed delivery dates.

3. Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing exclusive tracking numbers and official logistics details for your parcel.
Tracking details typically become available within 24-48 hours after shipment, as cross-border logistics systems require a certain period to synchronize and update transportation data online.

4. Incorrect Address Disclaimer

Please double-check and confirm that your full shipping address, postal code and valid contact details are accurate and complete at checkout before finalizing payment.
DAVID TRADE LIMITED COMPANY is not responsible for parcels mistakenly delivered, returned or undeliverable due to incorrect or incomplete address information provided by customers. If a package is returned to our warehouse purely due to customer address errors, reshipping fees may apply for secondary delivery services.

5. Lost or Damaged Packages

Lost Packages:
If your package is confirmed lost in transit or the logistics tracking status remains unchanged for an extended period, please contact us within 7 days of the expected delivery date to initiate an official logistics investigation.
Damaged Items:
If your luggage products arrive with structural damage, deformed appearance, broken accessories or torn outer packaging, please contact us within 48 hours of delivery and provide clear photos of the damaged items and original packaging. We will review the case professionally and work to resolve the issue as quickly as possible.

6. Luggage Care and Usage Notice

All luggage and bag products should be used, cleaned, stored and maintained in strict accordance with the care instructions attached to each item. DAVID TRADE LIMITED COMPANY is not responsible for product damage, wear and functional failure caused by improper cleaning methods, incorrect storage, private modification, overloaded use or other human misuse of the products.

7. International Shipping and Customs Notice

For international shipments, customs duties, taxes, or import fees may apply depending on the local tariff policies of the destination country. These additional charges are the sole responsibility of the customer and are not included in the product price or shipping cost.
We will provide complete customs declaration documents to support smooth clearance, and we shall not be held liable for delivery delays or cargo detention caused by local customs inspection and policy adjustments.

8. Order Shipping Supplementary Rules

All luggage orders are packed with professional protective materials to enhance transportation safety. We reserve the right to adjust logistics arrangements appropriately according to international shipping rules to ensure stable delivery. No mandatory designated logistics service is supported for standard orders.

9. Contact Information

If you have any questions regarding this Shipping Policy, logistics status, order delivery and after-sales matters, please contact us:
Company Name: DAVID TRADE LIMITED COMPANY
Phone number: + 3158661302
Email: service@longsecutrade.shop
Physical address: 360 Protection Ave, Herkimer, NY 13350, United States